Barkstrong Chiropractic and Rehabilitation

322 Brandon Town Center Dr • Brandon, FL 33511

Privacy Policy & Terms of Service

Barkstrong Chiropractic and Rehabilitation — Brandon, Florida

Privacy Policy

Terms of Service

Privacy Policy

Effective Date: May 11, 2026Last Updated: May 11, 2026Business: Barkstrong Chiropractic and Rehabilitation

1. Introduction

Barkstrong Chiropractic and Rehabilitation ("Barkstrong," "we," "us," or "our"), located at 322 Brandon Town Center Dr, Brandon, FL 33511, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at barkstrongchiro.com, contact us, or use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal identifiers: Name, email address, phone number, mailing address, and date of birth provided when you fill out forms, book appointments, or contact us.

Health and medical information: Information you share with us in the context of chiropractic care and rehabilitation services, including your chief complaint, medical history, and treatment-related details.

Communications: Records of text messages, emails, phone calls, or other communications with our practice.

Website usage data: IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically via cookies and analytics tools.

Payment information: Billing details processed through our secure third-party payment processors. We do not store full payment card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

Schedule and manage your appointments through our booking system (JaneApp).

Provide, administer, and improve our chiropractic and rehabilitation services.

Communicate with you about your care, appointments, and health-related updates.

Send appointment reminders, follow-up messages, and care instructions via text message, email, or phone call.

Respond to your inquiries, questions, and feedback.

Process payments and manage billing.

Comply with applicable laws, regulations, and professional obligations, including HIPAA.

Improve and personalize your experience on our website.

Send you marketing or promotional communications where you have provided consent (you may opt out at any time).

4. SMS / Text Message Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Barkstrong Chiropractic and Rehabilitation, including appointment reminders, care follow-ups, and service-related notifications.

Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe. Reply HELP for assistance.

We use SMS messaging to enhance the patient experience. Your phone number and consent will not be shared with third parties for their marketing purposes. We do not sell or trade your phone number.

Opt-in to SMS communications may occur through:

Submitting our website contact form where SMS consent is disclosed.

Verbally or in writing during your intake process at our office.

Texting a keyword to our business number as instructed.

To opt out of SMS communications at any time, reply STOP to any message you receive from us. You may also contact us directly at (239) 456-8110 or by email to request removal.

5. HIPAA Notice

As a healthcare provider, Barkstrong Chiropractic and Rehabilitation is subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with our separate HIPAA Notice of Privacy Practices, which is provided to patients at the time of their first visit. That notice governs the use and disclosure of your medical and health-related information and takes precedence over this general Privacy Policy for PHI.

6. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service providers: Trusted third-party vendors who assist us in operating our website, booking platform, payment processing, and marketing (e.g., JaneApp, email/SMS platforms). These providers are contractually obligated to protect your information.

Legal compliance: When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Barkstrong, our patients, or others.

Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

With your consent: For any other purpose with your explicit consent.

7. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance functionality and analyze site usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites, including our booking platform (JaneApp) and our merchandise store (Shopify). We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

9. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Health records are retained in accordance with applicable Florida state law and professional standards.

11. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal information we hold about you.

Request correction of inaccurate information.

Request deletion of your personal information (subject to legal and professional obligations).

Opt out of marketing communications at any time.

Opt out of SMS messages by replying STOP.

To exercise any of these rights, please contact us using the information in Section 13 below.

12. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

Privacy Contact

Barkstrong Chiropractic and Rehabilitation

322 Brandon Town Center Dr, Brandon, FL 33511

Phone: (239) 456-8110

Email: [email protected]

Website: barkstrongchiro.com